After I found out that my birthdate did not match up with the birthdate in the Social Security Administration database, I decided to go to the Social Security Administration to try to resolve my issue. If you have never been there before, you need to be prepared to wait for an hour if you haven’t arranged to have an appointment. The earliest appointment wasn’t until March 11 and I didn’t want to wait that long to resolve this issue.
I need to go on a tangent for a second. If you haven’t been to the Social Security Administration building in downtown St. Paul, then you might not know that it is currently going through a renovation. So I decided to take some time off of work to go to the Social Security Administration. I left early because I wanted to be there early so if I had to wait in line, I wouldn’t have to wait too long. I get to the federal building in downtown St. Paul and there are these signs that say that due to renovation, the SSA is now located in some building near Mears Park, 180 Fifth Street. I knew where Mears Park was so I drove over there and saw 175 Fifth Street which is Galtier Plaza. I couldn’t find 180 Fifth Street or the SSA because there were no signs directing you. I had to ask a nice woman in Mears Park Place who said it was a block south of where I was. Finally after walking through the skyway system, I finally found a sign directing me to the SSA. Upon getting to the SSA, I had to get a number and sit in the lobby which was overflowing. When I finally got called, here is what my conversation went:
Me: I’m trying to resolve an issue about my date of birth. My federal tax return got rejected. Can you help me?
SSA: Yes, what is your Social Security number?
Me: XXX-XX-XXXX
SSA: Do you have any identification?
Me: I have my MN Drivers License with this birthdate: JXXX XX, XX7X and a copy of my naturalization paperwork.
SSA: I can’t make changes to the database with a copy. I need the orginal and that’s birthdate is not what we have in the database. It is JXXX, XX, XXX3. Also, you are still listed as a RESIDENT ALIEN.
ME: WHAT!?!? I’m still listed as a RESIDENT ALIEN!! I’ve been a naturalized citizen for 10 years! Didn’t INS let the SSA know that I became an AMERICAN CITIZEN?!?!
SSA: You have to come in with your ORGINAL paperwork and tell us that you have changed your status then we can change it and it will take overnight to make that change.
Me: Why do I need to come in to tell you my status has changed from RESIDENT ALIEN to AMERICAN CITIZEN if you (INS, IRS, and SSA) are all working off of the same database?
SSA: You have to come in so we can verify who you are.
Me: When I became an AMERICAN CITIZEN, INS already verified who I am. I had to get pictures taken, have my fingerprints taken, and take a [stupid] test about my knowledge of American history. INS already verified who I am!
SSA: Bring in your orginal documents and we can make the change in the database.
Me: I thought the database was shared between all the agencies and technology finally caught up. This is ridiculous!
As you can see, I’m still a RESIDENT ALIEN and the government agencies don’t all share the same database. Needless to say though, I do know my age that is listed with the SSA. I’m one year older but my problem with them is still not resolved. So, I’ll need to find time to go down to the SSA again to make some corrections. I also think that a resolution needs to happen to help these agencies share information better. I thought that my tax dollars were going towards good government.